Subscription Terms and Conditions
By clicking the Subscribe button, the customer agrees to the Subscription terms and conditions outlined below:
When you register for a Subscription package on Genecos Philippines Website, you will be signed up to automatically purchase and receive the products according to the Subscription Package you selected. Your subscription offer will also be subject to the Genecos Philippines Terms & Conditions. This may be amended from time to time.
1. DIFFERENT DISCOUNTS, DEALS, AND TERMS PER SUBSCRIPTION PLAN
Each plan has a different set of discounts, freebies, and period. Please review each plan description before checking out and purchasing. By agreeing to these terms and conditions, you agree that you have read the specific term descriptions of your chosen plan.Each plan and product may also have specific shipping fees that will be added onto the published plan fee to cover for costs of packing and shipping the items for your convenience.
2. SUBSCRIPTION DATE AND SUCCEEDING ORDERS
The date when you registered for subscription is your Subscription Date. Your credit card, debit card, PayPal account will be charged on this date and the RECURRING DATES, which occur every 2 months thereafter. Upon checking if the orders are successful, Genecos Philippines will process orders and deliver items within 3-8 days.Genecos Philippines will notify the buyer as soon as their subscription package has been processed and dispatched.The chosen courier will also alert the buyer that the shipment is on its way at least 1 day before delivery.
3. USING PAYPAL
PayPal is the most efficient platform to handle subscription payments and provide you with the ultimate convenience of subscription, protecting both buyer and seller.If you do not have a PayPal account yet and are wondering about PayPal’s safety and security, here are some links to check out:
Once you have created your PayPal account, you may choose to enroll your credit card or debit card to your Paypal account as a source of funds to fund your subscription.
NOTE: Most Philippine ATM cards now have EMV chips and can be used as debit cards to pay for online purchases. Contact your bank or research further about this option.
You should always have sufficient funds to meet your monthly subscription amount on your Recurring Date. Insufficient funds may cause automatic cancellation of your subscription and the penalties that go along with it.
You may change your funding sources enrolled in PayPal and it will not affect the status of your subscription package.
4. OUT OF STOCK CASES
If a product within your subscription is out of stock or discontinued, we will notify you via email.
5. USE WITH OTHER PROMOS
Subscription offers cannot be used in conjunction with any other offers including discount voucher codes. In the event of a Subscriber wishing to take up any of the non-subscription promotional offers available from time to time, they will be required to place a separate non-subscription order to qualify for that offer.
6. GENECOS PHILIPPINES RIGHT TO CANCEL
We may cancel any subscription service provided at any time on 2 months’ notice to you, or immediately if we reasonably suspect fraud by you or any other person in connection with any subscription service provided to you.
7. PRICE INCREASES
Due to certain factors, we may increase prices during your subscription period. If the prices increase, you will be notified by email at least 15 days before your next order is processed.
8. COMBINATION WITH REGULAR, NON-SUBSCRIPTION ORDERS
Subscription packages go through different system processes and therefore, may not be combined with regular purchases on Genecos Philippines.
9. CANCELLATION AND RETURNS
You may cancel your subscription anytime before your SUBSCRIPTION DATE. There are no charges for cancellation. Cancellations due to insufficient funds on your PayPal funding sources may cause cancellation of your subscription and result in unwanted cancellation fees.
10. CONTACT US FOR ANY QUESTIONS
Please feel free to contact our customer service team via the chat icon on the Contact Us/Live Chat of our website or email us at [email protected]